Who we are
Citizens Advice York provides advice to over 5,000 people
a year, helping them with some 15,000 different problems;
particularly debt, benefits, employment and the family.
We have a small professional team working alongside and supporting around 40 volunteers to provide advice at the City Council offices in York, at various outreach venues around the city and on the phone.
Citizens Advice York is a member of the national Citizens Advice organisation. It’s a local charity at the heart of our community entirely funded by grants, donations and fees for contracted services.
We are looking for people with a wide variety of skiulls and a diversity of experience. Particularly we would like to recruit trustees with people management experience, the skills/time to help develop our fundraising activity further or with experience of using IT to improve customer service.
Knowledge or experience of Citizens Advice is not essential. We are keen to have a more diverse board that reflects the local community in York, particularly to have more women trustees. We're seeking and would welcome applications from people with different work/life experiences and from all the different backgrounds that make up the community: women, men, people of all ages and sexual orientations, disabled, black, asian and minority ethnicity and those of all or no religious beliefs.
The Board usually meets 6 times a year. There are also a few committee meetings, occasional strategy, and other meetings, including with staff and volunteers.
If you're interested in becoming a Trustee please contact the Clerk to the Trustees by email on [email protected] to arrange an informal chat with John Short ( Chair of Trustees)