Who we are
Helplines Partnership is the membership body for organisations that provide information, support or advice via phone, email, text or online. We have around 350 members in the UK and internationally from large national charities to small local and specialist charities as well as some businesses.
Helplines Partnership is committed to supporting organisations that provide non-face-to-face advice, support and information to improve general wellbeing.
The role
HLP is committed to equity, diversity and inclusion (EDI), supporting a fairer society through our work.
We want our board to reflect the diversity of our helpline communities and sector and to expose bias, provide richer discussions with well-rounded perspectives that will help trustees in their decision-making, which in turn will increase the charity’s legitimacy and impact.
Helplines Partnership is keen to support the above initiatives in increasing the diversity of its board and therefore we are particularly interested in receiving trustee applications from all communities.
We would particularly like to hear from people who:
- Are looking to be part of the leadership of an established and highly respected charity
- Have, or are seeking to develop, experience in a non-executive role
- Are willing and able to devote the necessary time
- Care about mental wellbeing and helplines and feel motivated by our vision, mission and values
What are we looking for?
- Some experiences of the charity / helpline sector are desirable but not essential.
- As an organisation, we work remotely, using IT solutions such as Teams, Zoom and SharePoint so location is not so relevant. Being comfortable with the use of these technologies would be helpful
Supporting document(s)
- trustee-advert-and-role-description-2025.pdf - Download
